Signum Chat with AI HumanShield – Terms of Service

Signum Chat with AI HumanShield™
Effective date: [CONFIRM-14]

These terms are between you and Dingane Innovations Inc. ("DII", "we", "us"). By creating an account or using Signum Chat, you agree to them and to the Privacy Policy and the Consumer Health Data Privacy Policy.

1. Who may use Signum Chat

You must be 18 or older. You confirm this when you sign up. You must give true details and keep your password private. You are responsible for what happens under your account.

2. What Signum Chat is

Signum Chat is an AI assistant for iPhone and Android with six areas: Chat, Walk, Coach, Goals, Health and Profile. Which of them you can use depends on your plan (section 4). Features and limits may change. [CONFIRM-8: countries where it is offered.]

The Great Treasure Hunt™ and Walk for Life™ are separate DII products with their own apps and their own terms. They are not part of Signum Chat.

3. AI, health information and emergencies

AI can be wrong. Chat, the Coach, goal plans and every other AI feature create answers with artificial intelligence. They may be inaccurate, incomplete or out of date. Check anything that matters.

Not medical advice. Signum Chat gives general information. It does not give medical advice, diagnosis or treatment, it does not replace a doctor, and it is not a medical device. My Health is a personal record you keep and show to your own doctor. Always check with your doctor before you change your medicines, diet or exercise.

The Dr. Baruti AI Coach is an AI. It is an AI-generated version of Dr. Baruti, made with his permission. It is not Dr. Baruti himself. Using it does not make him your doctor, and it cannot examine you or treat you. [CONFIRM-17: final wording of this paragraph needs legal review, SRS OI-C01.]

Emergencies. If you think you have a medical emergency, or you are in danger, call 911 or your local emergency number now. In the United States, you can call or text 988 for suicide and crisis support.

Crisis Mode™ has limits. AI HumanShield™ is designed to notice crisis language and point you to real help. It can miss a crisis. It does not provide emergency care and does not replace 911, 988 or a healthcare professional.

Your AI consent. AI features send what you write, and files you attach, to third-party AI companies, as the in-app AI disclosure explains. You may turn AI off at any time.

4. Plans, billing, trials and cancellation

Signum Chat has no free plan. Every member holds a paid plan bought through the App Store or Google Play.

Prices are in US dollars. Your store may show local prices and taxes. [CONFIRM-16: confirm prices in the store consoles on the day of publishing.]

• Free trial. A trial is offered once per member, if you are eligible. When you start it, your store tells you the date it ends.
• Renewal. After any trial, your plan is charged at its price and renews automatically each month (or year, for Pro Yearly) until you cancel. Payment is charged to your App Store or Google Play account.
• Cancel. Cancel in your store at least 24 hours before the renewal date. App Store: Settings → your name → Subscriptions. Google Play: Play Store → your profile → Payments & subscriptions → Subscriptions. After you cancel you keep access until the end of the period you paid for.
• Refunds. The store handles payment and refunds. Ask Apple or Google; their policies apply. [CONFIRM-16: confirm whether DII offers anything further.]
• Changing plans. Upgrade or downgrade in the app. The store applies the change under its own rules.
• Deleting your account does not cancel your plan. Cancel first.
• What each plan includes is described on the Pricing page and in the app. When you open a feature your plan does not include, the app explains it and offers an upgrade.

5. AI HumanShield™

Every conversation runs through AI HumanShield™: PAIGE™ / HIVE MIND™ labels who shaped each answer; Crisis Mode™ responds to messages that suggest you may be at risk; DIGNIFY™ explains why a prompt that dehumanizes other people will not be answered and offers a respectful rewrite; TRACE™ keeps records of how data is handled for authorized review. You agree not to remove or hide an AI label from content when you share it.

6. Your content and our license

You own what you write, upload and enter. You give DII the right to store, process and send it as needed to run Signum Chat for you, including to the AI providers you consented to. We do not use your content to advertise to you. [CONFIRM-10: and whether content is used to train any model.]

7. Acceptable use

Do not use Signum Chat to break the law; to harm or harass anyone; to create content that dehumanizes people; to attempt to bypass AI HumanShield™ or any limit; to scrape, reverse engineer or overload the service; to impersonate someone; or to give your account to another person. We may limit or end access for serious or repeated breaches.

8. Our property

Signum Chat, AI HumanShield™, PAIGE™, HIVE MIND™, Crisis Mode™, DIGNIFY™, TRACE™, Triple-Tap™, Life Tier™, LOOMB, My Health and the other marks belong to DII. These terms give you a personal, non-transferable right to use the app, nothing more.

9. Disclaimers and limits of liability

Signum Chat is provided "as is" and "as available". We do not promise it will be uninterrupted or error-free, or that any answer is correct. To the fullest extent the law allows, DII is not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow to be limited. [CONFIRM-11: counsel to confirm this clause and state-law carve-outs.]

10. Ending your account

You may delete your account in Profile → Delete account. We may suspend or end your account for breach of these terms or to protect people. What is deleted and what is kept is in the Privacy Policy and on the Account deletion page.

11. Apple and Google

If you downloaded the app from the App Store, Apple's standard license terms apply as well, and Apple is not responsible for the app or for support. If you downloaded it from Google Play, Google Play's terms apply, and Google is not a party to these terms.

12. Changes

We may update these terms. We will post the new version with a new effective date, and tell you in the app if the change is material. Using Signum Chat after the effective date means you accept it.

13. Law and disputes

These terms are governed by the laws of [CONFIRM-11: state], without regard to conflict-of-law rules. [CONFIRM-11: venue, and whether an arbitration clause is wanted.]

14. Contact

[email protected]. Dingane Innovations Inc., 3355 Lenox Road NE, Suite 750, Atlanta, GA 30326, USA.